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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Johnson

December 6, 2024

5  out of  5
rating by Mike Johnson
"I’ve always loved State Farm, but now I love it even more! Tracy was such a pleasant person to talk to, and she had me insured and on my way in no time. Quick service, excellent customer care, and pain-free option selection. Thank you, Tracy!"
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Sandra Oldham

December 4, 2024

5  out of  5
rating by Sandra Oldham
"Tracy at State Farm, Sylva, NC., was the agent who assisted me with the insurance covers I needed. She is professional, knowledgeable, and works diligently as long as needed to ensure you are satisfied with insurance coverage. I highly recommend her for anyone looking for vehicle or home insurance."
We responded:
"Thank you, Sandra, for your kind words about Tracy. We're thrilled to hear she provided you with excellent service and ensured your satisfaction in regards to your home and vehicle insurance. Your recommendation means a lot to us!"
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Ann Marie Sasseville

November 8, 2024

5  out of  5
rating by Ann Marie Sasseville
"Tracy was amazing to work with. We called several agencies but she was the only one who called right back. She asked questions to assess our needs and explained her recommendations clearly. Her local knowledge was extremely valuable. Friendly and professional service each step of the way!"
We responded:
"Ann, thank you for taking the time to share your experience! We're so glad to hear that Tracy was able to provide you with prompt and professional service. Her dedication to understanding our customers' needs as well as her local expertise truly set her apart. We appreciate your business and look forward to assisting you again in the future!"
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Erin Waddell

November 8, 2024

5  out of  5
rating by Erin Waddell
"Overall great service! Matty and Lydia worked with me several times setting up my insurance package and I can’t thank them enough. I was trying to juggle many different things moving to a new state and car titles/tags, so their quick responses and helpful service really stood out. 10/10 would recommend"
We responded:
"Thank you so much for your kind words, Erin! We’re thrilled to hear that Matty and Lydia were able to assist you during your move and make the insurance setup process easier for you. Your recommendation means a lot to us, and we’re always here to help whenever you need assistance in the future. Welcome to North Carolina, and best wishes as you settle in!"
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Glenna Carlisle

November 4, 2024

5  out of  5
rating by Glenna Carlisle
"Very nice and helpful I'll recommend to anybody"
We responded:
"Thank you, Glenna, for your kind words and recommendation! We're thrilled to hear you found our service helpful."
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M.J. E.

November 1, 2024

5  out of  5
rating by M.J. E.
"My sister referred me when I was shopping around. When I called Mattie was kind, informative and extremely helpful! Needless to say, I have a new insurance company and I'm very pleased! Im paying way less with lower deductibles. Thank you!!"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Mattie provided excellent service and that you're pleased with your new insurance plan. Welcome to our State Farm family!"
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Pauline Dorsch

October 31, 2024

5  out of  5
rating by Pauline Dorsch
"I JUST LOVE PATRICIA -BRYSON STATEFARM EMPLOYEES *ALL OF THEM! FANTASTIC SERVICE FANTASTIC PEOPLE THANKS Y'ALL"
We responded:
"Awe Pauline, we appreciate and love you too!"
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Pamela Meister

October 24, 2024

5  out of  5
rating by Pamela Meister
"After some very unhelpful interaction with my previous insurance agency prompted me to shop for new insurance, Patricia Bryson-Wink and her staff made all my insurance dreams come true! On my first visit to their office, Tracy L. Smith spent two hours learning about my insurance needs, providing quotes for several options, and guiding me through the process of switching insurance companies. I ended up with much more comprehensive coverage at a substantially lower cost than my previous insurance. Working with a home-town, women owned and operated business is wonderful and i look forward to future interaction with them."
We responded:
"Thank you, Pamela! We're thrilled to hear that Tracy and our team could provide you with comprehensive coverage at a better rate. We appreciate your support of our women-owned business and look forward to continuing to serve your insurance needs."
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Grady Fletcher

October 4, 2024

5  out of  5
rating by Grady Fletcher
"Tracy is awesome, best insurance agent I’ve ever dealt with!"
We responded:
"Thank you so much for taking the time to share your positive experience with Tracy at Patricia Bryson-Wink State Farm! We greatly appreciate your feedback and are thrilled to hear that Tracy exceeded your expectations. We'll be sure to pass along your kind words to Tracy and our team. If there's anything else we can assist you with, please don't hesitate to reach out."
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Justine Cox

October 3, 2024

5  out of  5
rating by Justine Cox
"I had been through two other insurance companies who denied the house I just purchased for a few reasons. I ended up calling this State Farm about a FAIR policy. Lucky for me, it was Tracy who answered when I called. We discussed the policy in-depth and she explained that due to a tropical storm coming to the NC coast no FAIR policies could be written but that she would call me as soon as they could be written again-this was on a Thursday I believe. The following week she reached out and let me know she could now write the policy as the memorandum was lifted. She quickly got me coverage, explained the photos needed for the policy and that I could take them and send them to her or that she could come take them. She explained the process of switching to a state farm policy when I am able and that was the end of it. It was such a quick and easy process even with the bureaucracy that comes with a FAIR policy. I can only imagine how easy it would be to get a regular home policy through her! I can’t recommend Tracy enough. After a year of dealing with several other agents she was my light at the end of the tunnel!"
We responded:
"Justine, thank you for your recommendation and for taking the time to share your positive experience with Tracy at Patricia Bryson-Wink State Farm office. We truly appreciate your kind words and are thrilled to hear that Tracy was able to help you with your insurance needs. We understand how frustrating it can be to face multiple denials from different insurance companies, and we're glad Tracy was able to assist you in finding a FAIR policy that suited your needs. It's great to hear that she kept you informed about the situation with the tropical storm and promptly reached out to you once she could write your policy after the imminent danger had passed. "
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Nathanael McMinn

September 20, 2024

5  out of  5
rating by Nathanael McMinn
"Extremely easy and simplified process. I was getting my first insurance policies and Lydia and Patricia were extremely helpful. They really couldn’t have made it any easier to be honest. Could not recommend them more."
We responded:
"Thank you, Nathanael, for your kind words! We're thrilled to hear that our team made your first insurance experience easy and straightforward. Your recommendation means a lot to us."
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Richard Kennedy

September 18, 2024

5  out of  5
rating by Richard Kennedy
"Highly professional. Very friendly. Very informative. Good rates"
We responded:
"Thank you for your kind words and for highlighting our professionalism, friendliness, and informative service. We're delighted to hear that you're pleased with our rates. Your satisfaction is our priority."
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Bible Believer

September 18, 2024

5  out of  5
rating by Bible Believer
"Tracy did a wonderful job very knowledgeable and helpful! Great customer service!"
We responded:
"Thank you so much for taking the time to share your positive experience with Tracy as an insurance agent! We greatly appreciate your feedback and are thrilled to hear that Tracy was knowledgeable and helpful to you. We'll be sure to pass along your kind words to Tracy and our team. If there's anything else we can assist you with, please don't hesitate to reach out."
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Alicia

September 17, 2024

5  out of  5
rating by Alicia
"It's always a nice experience when I get to deal with this office. Tracy is kind, patient, helpful and has saved me money in the process. I appreciate her and my experience with this business very much. Keep up the good work!"
We responded:
"Alicia, we're glad to know that Tracy has been kind, patient, and helpful throughout the process, and it's great to hear that she has also saved you money. We truly appreciate your support and your kind words. We'll make sure to pass on your feedback to Tracy and the rest of our team. Thank you again for choosing our office for your insurance needs!"
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Evan LaRoche

September 17, 2024

5  out of  5
rating by Evan LaRoche
"Lydia was very nice and helpful setting me up with the best policy. If you are looking into getting your Japanese mini truck insured definitely give her a call! Highly recommend."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Lydia was able to assist you in finding the best policy for your Japanese mini truck. We truly appreciate your trust in our services and we're always here to help with your insurance needs."
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TW WT

September 13, 2024

5  out of  5
rating by TW WT
"Tracy was extremely professional in our interactions & answered the questions I had. She was great to deal with."
We responded:
"Thank you for taking the time to leave this wonderful review! We're thrilled to hear that Tracy provided you with exceptional service and was able to address all of your questions. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out."
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S Vos

September 11, 2024

5  out of  5
rating by S Vos
"Tracy and Lydia were amazing! Very friendly, explained everything and made the process easy for me 😊"
We responded:
"We are so glad that Tracy and Lydia were able to make insurance easy for you and explain how it works. Thank you so much for your review and thank you for choosing our office!"
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annes

September 4, 2024

5  out of  5
rating by annes
"Lydia was extremely patient and professional!"
We responded:
"Thank you for the review Annes! We are so glad to hear how patient and professional Lydia was! We look forward to helping you with all of your future insurance needs!"
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Keahana Lambert

August 30, 2024

5  out of  5
rating by Keahana Lambert
"Lydia was amazing! Customer service is top notch! Personal connection, kindness, respect and thorough!!!!"
We responded:
"Thank you, Keahana, for your wonderful review! Our team takes pride in delivering top-notch service, and it's great to know that Lydia was able to establish a personal connection with you while demonstrating kindness, respect, and thoroughness. We appreciate your feedback and look forward to helping you with all of your insurance needs!"
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Dennis Picklesimer

August 22, 2024

5  out of  5
rating by Dennis Picklesimer
"Very professional and knowledgeable staff. Made sure I got what I needed for my business"
We responded:
"Thank you for your review, Dennis! We are thrilled to hear that our staff provided you with a professional and knowledgeable experience while helping you with your business insurance needs. Our team understands the importance of ensuring that you have the right coverage to protect your business. We appreciate your trust in us and if there's anything else we can assist you with in the future, please don't hesitate to reach out. "
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Alexis Wainscott

August 16, 2024

5  out of  5
rating by Alexis Wainscott
"They made the registration for renters insurance very simple! Tracy was wonderful and would check up on me to make sure everything is going smoothly!"
We responded:
"Thank you for your review, Alexis! We are so glad that Tracy was able to make the process of purchasing renters' insurance very simple. "
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Todd Mullikin

August 9, 2024

5  out of  5
rating by Todd Mullikin
"I have never enjoyed buying Insurance until Tracy made it a pleasant experience. Well done!"
We responded:
"Todd thank you for your kind words. We are so glad that Tracy was able to make your purchase of insurance, an enjoyable one! Our office strives to make buying insurance easy, and a pleasant experience. We look forward to helping you with all of your insurance needs!"
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Victoria Wright

August 3, 2024

5  out of  5
rating by Victoria Wright
"Needed another rental insurance and Lydia got me set up under half an hour, speedy and super nice."
We responded:
"Victoria, we're so glad that Lydia was able to help you get the insurance you needed quickly! Thank you for your kind words!"
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Kimberly Hodges

July 30, 2024

5  out of  5
rating by Kimberly Hodges
"Lydia Murray just took care of my home and auto insurance needs prior to our big move from PA to NC. She was personable and explained each step thoroughly. Lydia demonstrated a high level of professionalism that you’d find with a seasoned veteran. I was quite surprised to learn she’s been in her position for only six months. I am confident that we will enjoy a long relationship and look forward to getting to know the rest of the team."
We responded:
"Kimberly, thank you for choosing Patricia Bryson-Wink State Farm office for your home and auto needs during your move to NC. We appreciate you taking the time to leave us a review. We strive to provide a high level of professionalism, and it's wonderful to know that Lydia's expertise made a positive impression on you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Kimberly Waechter

July 29, 2024

5  out of  5
rating by Kimberly Waechter
"Lydia was right on top of things! Impressive and thoughtful 👍🏼"
We responded:
"Thank you for your review, Holly! Our team prides ourselves on providing that exceptional insurance experience. We appreciate your business, and look forward to helping you with all of your insurance needs!"