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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathanael McMinn

Nathanael McMinn

September 20, 2024

5  out of  5
rating by Nathanael McMinn
"Extremely easy and simplified process. I was getting my first insurance policies and Lydia and Patricia were extremely helpful. They really couldn’t have made it any easier to be honest. Could not recommend them more."
We responded:
"Thank you, Nathanael, for your kind words! We're thrilled to hear that our team made your first insurance experience easy and straightforward. Your recommendation means a lot to us."
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Richard Kennedy

September 18, 2024

5  out of  5
rating by Richard Kennedy
"Highly professional. Very friendly. Very informative. Good rates"
We responded:
"Thank you for your kind words and for highlighting our professionalism, friendliness, and informative service. We're delighted to hear that you're pleased with our rates. Your satisfaction is our priority."
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Bible Believer

September 18, 2024

5  out of  5
rating by Bible Believer
"Tracy did a wonderful job very knowledgeable and helpful! Great customer service!"
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Alicia

September 17, 2024

5  out of  5
rating by Alicia
"It's always a nice experience when I get to deal with this office. Tracy is kind, patient, helpful and has saved me money in the process. I appreciate her and my experience with this business very much. Keep up the good work!"
We responded:
"Alicia, we're glad to know that Tracy has been kind, patient, and helpful throughout the process, and it's great to hear that she has also saved you money. We truly appreciate your support and your kind words. We'll make sure to pass on your feedback to Tracy and the rest of our team. Thank you again for choosing our office for your insurance needs!"
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Evan LaRoche

September 17, 2024

5  out of  5
rating by Evan LaRoche
"Lydia was very nice and helpful setting me up with the best policy. If you are looking into getting your Japanese mini truck insured definitely give her a call! Highly recommend."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Lydia was able to assist you in finding the best policy for your Japanese mini truck. We truly appreciate your trust in our services and we're always here to help with your insurance needs."
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TW WT

September 13, 2024

5  out of  5
rating by TW WT
"Tracy was extremely professional in our interactions & answered the questions I had. She was great to deal with."
We responded:
"Thank you for taking the time to leave this wonderful review! We're thrilled to hear that Tracy provided you with exceptional service and was able to address all of your questions. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out."
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S Vos

September 11, 2024

5  out of  5
rating by S Vos
"Tracy and Lydia were amazing! Very friendly, explained everything and made the process easy for me 😊"
We responded:
"We are so glad that Tracy and Lydia were able to make insurance easy for you and explain how it works. Thank you so much for your review and thank you for choosing our office!"
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annes

September 4, 2024

5  out of  5
rating by annes
"Lydia was extremely patient and professional!"
We responded:
"Thank you for the review Annes! We are so glad to hear how patient and professional Lydia was! We look forward to helping you with all of your future insurance needs!"
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Keahana Lambert

August 30, 2024

5  out of  5
rating by Keahana Lambert
"Lydia was amazing! Customer service is top notch! Personal connection, kindness, respect and thorough!!!!"
We responded:
"Thank you, Keahana, for your wonderful review! Our team takes pride in delivering top-notch service, and it's great to know that Lydia was able to establish a personal connection with you while demonstrating kindness, respect, and thoroughness. We appreciate your feedback and look forward to helping you with all of your insurance needs!"
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Dennis Picklesimer

August 22, 2024

5  out of  5
rating by Dennis Picklesimer
"Very professional and knowledgeable staff. Made sure I got what I needed for my business"
We responded:
"Thank you for your review, Dennis! We are thrilled to hear that our staff provided you with a professional and knowledgeable experience while helping you with your business insurance needs. Our team understands the importance of ensuring that you have the right coverage to protect your business. We appreciate your trust in us and if there's anything else we can assist you with in the future, please don't hesitate to reach out. "
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Alexis Wainscott

August 16, 2024

5  out of  5
rating by Alexis Wainscott
"They made the registration for renters insurance very simple! Tracy was wonderful and would check up on me to make sure everything is going smoothly!"
We responded:
"Thank you for your review, Alexis! We are so glad that Tracy was able to make the process of purchasing renters' insurance very simple. "
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Todd Mullikin

August 9, 2024

5  out of  5
rating by Todd Mullikin
"I have never enjoyed buying Insurance until Tracy made it a pleasant experience. Well done!"
We responded:
"Todd thank you for your kind words. We are so glad that Tracy was able to make your purchase of insurance, an enjoyable one! Our office strives to make buying insurance easy, and a pleasant experience. We look forward to helping you with all of your insurance needs!"
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Victoria Wright

August 3, 2024

5  out of  5
rating by Victoria Wright
"Needed another rental insurance and Lydia got me set up under half an hour, speedy and super nice."
We responded:
"Victoria, we're so glad that Lydia was able to help you get the insurance you needed quickly! Thank you for your kind words!"
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Kimberly Hodges

July 30, 2024

5  out of  5
rating by Kimberly Hodges
"Lydia Murray just took care of my home and auto insurance needs prior to our big move from PA to NC. She was personable and explained each step thoroughly. Lydia demonstrated a high level of professionalism that you’d find with a seasoned veteran. I was quite surprised to learn she’s been in her position for only six months. I am confident that we will enjoy a long relationship and look forward to getting to know the rest of the team."
We responded:
"Kimberly, thank you for choosing Patricia Bryson-Wink State Farm office for your home and auto needs during your move to NC. We appreciate you taking the time to leave us a review. We strive to provide a high level of professionalism, and it's wonderful to know that Lydia's expertise made a positive impression on you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Kimberly Waechter

July 29, 2024

5  out of  5
rating by Kimberly Waechter
"Lydia was right on top of things! Impressive and thoughtful 👍🏼"
We responded:
"Thank you for your review, Holly! Our team prides ourselves on providing that exceptional insurance experience. We appreciate your business, and look forward to helping you with all of your insurance needs!"
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Russell Penninger

July 23, 2024

5  out of  5
rating by Russell Penninger
"Highly recommended!! The staff here at the Sylva office is great! Kind folks who actually care and are willing to take their time to help you! What more could one ask for!? If you're tired of the runaround and hidden fees, then this is the answer."
We responded:
"Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our staff at the Sylva office. Our team takes pride in providing excellent service and ensuring that our customers feel cared for. We understand the frustration that can come with hidden fees and the runaround, which is why we strive to be transparent and helpful. We appreciate your recommendation and look forward to helping you with all of your insurance needs!"
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kayleigh baker

July 23, 2024

5  out of  5
rating by kayleigh baker
"I would 100% recommend them! I used them for my renters insurance while I lived in an off campus apartment! They make the whole process super simple. Every time I spoke with Lydia on the phone she was super helpful and kind!"
We responded:
"Kayleigh, thank you so much for your kind words. We love hearing how helpful and kind our team is! It's our job to make sure that not only do our customers understand their insurance but we try to make the process as simple as possible! We look forward to assisting you with all of your insurance needs."
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B Stone

July 18, 2024

5  out of  5
rating by B Stone
"Tracy was so helpful and knowledgeable with our insurance needs. She made the process a breeze!"
We responded:
"Thank you for sharing your experience with Tracy! We're delighted to hear that she was helpful and knowledgeable in assisting you with your insurance needs. Making the process a breeze is what we strive for, and we're glad that Tracy was able to provide such excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Robyn D. Vassar

July 15, 2024

5  out of  5
rating by Robyn D. Vassar
"Tracy has been super helpful & knowledgeable. I would definitely recommend her!"
We responded:
"Thank you so much for taking the time to leave this wonderful review, Robyn! We're thrilled to hear that Tracy has been helpful and knowledgeable in assisting you. Feel free to reach out to us if you have any further questions or need assistance in the future."
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Valerie Meiss

July 12, 2024

5  out of  5
rating by Valerie Meiss
"I was in a bit of an insurance nightmare (caused by a different company), and Lydia absolutely saved the day! We were on the phone for about an hour and by the end I had a new policy, a correct policy, and peace of mind. I am so thankful!"
We responded:
"Valerie, thank you so much for taking the time to leave us this wonderful review! We understand that insurance can sometimes be a daunting and frustrating process, but we are glad that Lydia was able to step in and assist you in navigating through your insurance nightmare. We greatly appreciate your trust in us, and we are happy to know that Lydia was able to provide you with a new and correct policy, as well as offer you peace of mind. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We are here to help!"
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Ashley Christensen

June 20, 2024

5  out of  5
rating by Ashley Christensen
"If I could give more stars I would. I absolutely love how this particular branch of Statefarm has taken their time to get to know me as a person not just a client. Lydia was the first person who I spoke to when shopping around for quotes. She was amazing and sold me honestly. She made me feel like a friend and not just a number. I recommend anyone who is looking for insurance to come to this branch. They are amazing."
We responded:
"Ashley, thank you so much for your incredible review! We're thrilled to hear that you had such a positive experience with Patricia Bryson-Wink State Farm office in Sylva. Lydia is an exceptional representative who truly understands the importance of building personal connections with our clients. We strive to go above and beyond to provide honest and friendly service, making you feel valued and appreciated. We appreciate your recommendation and look forward to serving you and others in the future."
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mary lou waller

June 18, 2024

5  out of  5
rating by mary lou waller
"Hi. My name is Mary Lou. I went into State Farm ofc and met Lydia and she helped me me thru getting the coverage I needed for my truck. Very pleasant and very helpful. Exceeded my expectations on the knowledge of car insurance. Thank you State Farm and Lydia for giving me the pleasure of meeting you guys."
We responded:
"Dear Mary Lou, Thank you for taking the time to leave such a positive review about your experience with Lydia. We are thrilled to hear that she exceeded your expectations and provided you with the coverage you needed for your truck. Our team takes great pride in delivering excellent customer service and ensuring our clients have the knowledge they need when it comes to car insurance. We appreciate your business and are grateful for the pleasure of serving you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Patricia Bryson-Wink State Farm!"
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Christina Corey

June 13, 2024

5  out of  5
rating by Christina Corey
"Recommend. This office is always clear about options and pricing. Thank you, Tracy for your help."
We responded:
"Thank you for your review Christina! Insurance can be confusing so we really try to explain it in ways people will actually understand!"
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Bryson

June 7, 2024

5  out of  5
rating by Bryson
"Outstanding service. They made me actually look forward to buying insurance for the first time! Great addition to the town of Sylva!"
We responded:
"Thank you for your wonderful review, Bryson! We are thrilled to hear that you had an outstanding experience with our service. Our team takes pride in providing excellent customer service and making the insurance-buying process a positive one. We greatly appreciate your kind words and are grateful for your support. We look forward to continuing to serve the community of Sylva and providing exceptional service to all our customers."
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Matt Jones

June 6, 2024

5  out of  5
rating by Matt Jones
"Lydia was a tremendous help with securing a policy for my son’s apartment. She was very knowledgeable and processed the application very quickly."
We responded:
"Thank you for your 5 star review, Matt, we're so glad Lydia was able to help your son with his renters insurance! "