State Farm® Insurance Agent Patricia Bryson-Wink

"Hi Wil, I am so sorry that you felt uninformed regarding all the ways that filing a claim could affect your insurance. My team and I pride ourselves on educating our customers on insurance and financial preparedness. Our office does not have control over the company decisions nor are we the ones that "count" claims against you. An insurance company has the right to deny risk in North Carolina when there are multiple claims on record within a certain period of time. We notified you of the company decision to nonrenew your policy well in advance of the action, and I offered to assist you in finding another option. It is not our practice to advise customers against filing claims when that is what insurance is for, we also do not know in advance what the companys action will be, if any, after filing a claim. There are hundreds of underwriting factors that go into insurance algorithms, so our office has no way of knowing that your policy would have been non renewed. Regarding having never met me, I unfortunately cannot meet with every new customer which is why I work with a team of licensed professionals. My office does offer an insurance review to all of our customers prior to each policy renewal and if I am unavailable on the day and time that you requested, then customers often meet with one of our other licensed agents in the office. I appreciate your feedback and will make sure that my team offers customers the opportunity to meet with me directly after every claim. "

"Thank you for your review Marshall! I'm so glad that Meagan was able to help you save money on your home and auto insurance!"

"Thank you, Sheila, for your kind words about Tracy's service. We're glad to hear that you had a positive experience with us. Your feedback means a lot to our team."

"Thank you, Meika, for your feedback! It's great to hear that Tracy provided you with such excellent service. We appreciate your support and look forward to assisting you with all of your insurance needs!"

"We appreciate your business and trust, Mason! Our aim is to support you through all of life's changes—thank you for allowing us to be a part of your journey."

"Gracias, Nelly, por tus amables palabras sobre nuestra atención al cliente. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con lo que necesites."

"Thank you, Lily, for your feedback! We're glad to hear that we were able to assist you. Your support means a lot to us."

"Thank you, Barry, for your feedback! I'm glad to hear that your change of address and insurance was handled quickly and efficiently. If you need any further assistance, feel free to reach out. "

"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for allowing us to serve you!"

"Thank you, George, for your feedback! We're glad to hear that you find our service helpful. If there's anything else we can do for you, just let us know. "

"Thank you so much for the 5- star review! We appreciate you! "

"Thank you, Jeanne, for your feedback! We're glad to hear that Tracy was able to assist you with patience and clarity. If you have any more questions, feel free to reach out anytime. "

"Thank you, Tony, for your positive feedback! It's great to hear that our team has been helpful and friendly in addressing your questions and resolving any issues. We appreciate your support and look forward to continuing to serve you! "

"Thank you, Donna, for your feedback! We're glad to hear that the team was able to assist you and your husband during such a challenging time. If you need anything else, feel free to reach out."

"Chad, we appreciate your support more than words can say! Thank you for choosing Patricia Bryson-Wink State Farm!"

"Thank you, Ben, for your feedback! We're glad to hear that our team could assist you as you settle in. If you need anything else, feel free to reach out."

"Thank you, Hannah, for your kind words and for taking the time to leave a review. We're glad to hear that you've had a positive experience with our team. We look forward to continuing to serve you."

"Thank you, Brittanii, for your fantastic feedback! It's great to hear that our customer service is meeting your expectations. We appreciate your recommendation and look forward to continuing to support you."

"Thank you, Hannah, for your thoughtful review! We're so glad to hear that you feel like family with us and that our team has been helpful and caring. Your recommendation means a lot to us. "

"Thank you for your support, Tanya! It’s our mission to ensure you feel confident, and we’re happy to hear that Tracy was professional and helpful. We look forward to continuing to serve you! "

"Thank you, Cissy, for your kind words and recommendation! We're glad to hear that our efforts to stay connected and provide attentive service are appreciated. If you ever have any questions or need assistance, feel free to reach out."

"Thank you so much for your kind words, Olivia! We're thrilled to hear that Matilde provided you with exceptional service and helped you find the perfect policy tailored to your needs. Your future and well-being are our top priorities, and it's wonderful to know that Matilde went above and beyond to ensure you feel confident and prepared. Thank you for trusting us with your insurance!"

"Thank you for your wonderful review! We're so glad to hear that Patricia Bryson-Wink State Farm provided you with honest, customer-focused service and helped you save money. Putting our customers first is always our priority, and your recommendation means a lot to us. We truly appreciate your trust and look forward to helping you with all of your insurance needs."

"Thank you so much for your wonderful review, Jim! We're so happy to hear that the team at Patricia Bryson-Wink State Farm took the time to help you. We know how confusing insurance can be, and we're always here to make sure you feel comfortable and understand what you're paying for. It means a lot to us that you felt supported—thank you for trusting us with your insurance!"

"Travis, your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"